Hotel Q&A

Every guest question answered.

Guests ask about any hotel you sell and get an answer from the best hotel data in travel.

Book a demo

Ikos Andalusia ★★★★★

Estepona, Costa del Sol

Ask the hotel

Is there a pool just for adults?

Yes. The resort has 7 pools, one of them adults-only. The beach is right on the doorstep.

Which rooms have a sea view?Is breakfast included?

Trusted by tour operators, OTAs and travel agencies.

More bookings, fewer inquiries.

Guests get their answer immediately, instead of emailing or calling your service team.

Only verified answers.

Every answer comes from data checked against the hotel.

5,000+ verified attributes per hotel.

The richest hotel data in travel, included. No data to feed, no hotels to call.

Features

How every guest question gets answered.

Free-text questions

Understands any question in the guest's own words, vague or detailed.

Ask about this hotel

how deep is the pool, my son can't swim yet

The kids pool is 40 cm deep and fenced in. The main pool is 1.4 m deep. Lifeguards are on duty from 10:00 to 18:00.

✓ Verified

Are swim lessons offered?Is the pool heated?

Fact enrichment

Adds every fact about the hotel, its rooms, fees and policies. All of it answerable.

What Q&A knows about this hotel

5,000+ facts

1,240Roomssizes, beds, views

86Feesparking, kids club, spa

210Policiescheck-in, pets, cancellation

980Facilitiespools, restaurants, gym

1,450Surroundingsbeach, airport, old town

1,100Reviewswhat guests praise

Can we bring our dog?

Yes, dogs up to 10 kg, €25 per night.

✓ Verifiedfrom Policies

Smart attributes

Adds what no fact sheet has: quiet, good for toddlers, great value. Even these questions get answered.

Ask about this hotel

Is it good for a toddler?

Yes. The hotel is ideal for toddlers: a shallow kids pool, cots on request and a quiet location away from the main road.

✓ Verified

Smart attributes used:ideal for toddlersquietgreat valuesummer escape

Review answers

Collects what real guests wrote and turns it into answers. "What do guests praise most?"

Ask about this hotel

What do guests praise most?

Guests praise three things most: the breakfast, the direct beach access and the friendly staff.

From guest reviews

From 1,240 guest reviews

% positive

Staff

96%

Breakfast

94%

Beach access

91%

Room size

78%

Wi-Fi

52%

Languages

Detects the guest's language and answers in it. German, Dutch, Turkish and more.

Is there a kids club?

Yes

Evet

Oui

Sí

Sì

Tak

Same question, same verified answer. In the guest's own language.

Voice mode

Guests ask by voice or talk to the hotel in a real conversation. Every answer read aloud.

"Is the pool heated in April?"

Listening…

Question analytics

Shows what guests ask most, hotel by hotel. Market research from every conversation.

Question analytics

Beach resort, Abu Dhabi · last 30 days

Questions3,482

Answered97%

What our customers say.

"In just three months, we went live with a platform that delivers on both sides - a hyper-personalized booking experience for our customers, and intelligent automation that handles the operational complexity behind the scenes."

Nils Wevers

Head of Condor Holidays

Ikos Andalusia

Is there a quiet pool for adults?

Yes, the adults-only pool. The resort has 7 pools in total.

Is it all-inclusive?Are private pool villas available?

Answered from verified hotel data

See Hotel Q&A on your own hotels. Free.

Book a demo

Frequently asked questions.

What happens when Hotel Q&A can't answer a question?

[Answer pending]

Where do the answers come from?

From YGO's verified hotel data: facts, rooms, fees, policies and surroundings, plus what real guests say in reviews.

Which languages does it speak?

Every language. It detects the guest's language and answers in it.

How do we add it to our hotel pages or app?

[Answer pending]

Do we need Content Enrichment first?

No. Hotel Q&A includes YGO's verified hotel data.

Can guests book through Hotel Q&A?

[Answer pending]

Can we see what guests ask?

[Answer pending]

How quickly can we start?

You can be live in a week.

What does it cost?

We charge per hotel. You get full transparency on our prices and your usage.